Company Information
CREGO is operated by Crego Technologies Pvt Ltd, 9-7-313, Sai Ram Nagar, New Gajuwaka, Visakhapatnam - 530026, Andhra Pradesh, India.
Support email: support@crego.in. Support phone: +91 9390191918.
Information We Collect
To provide CREGO services, we may collect the following information.
- Personal information, including full name, phone number, email address, Aadhaar number, and PAN details
- Business information, including GST number, business name, and business address where applicable
- Bank account information, including account holder name, bank name, account number, IFSC code, branch details, and bank proof documents where required
- Transaction information, including cheque images, cheque transaction records, and deposit confirmation records
Location Information
The CREGO platform may collect GPS location data during courier pickup tracking, delivery verification, and transaction coordination. Location data helps provide secure cheque collection services.
How We Use Information
CREGO does not use user data for marketing campaigns.
- Account registration and verification
- KYC compliance
- Bank account verification and payout or deposit coordination
- Cheque pickup scheduling
- Transaction processing
- Cheque deposit tracking
- Refund processing where applicable
- Customer support
- Legal compliance
Sharing of Information
CREGO does not sell or rent user information. Information may be shared only in limited circumstances.
Only pickup address details may be shared with courier partners to facilitate cheque collection. No personal identification or financial information is shared with couriers unless required for the service.
If a cheque is dishonoured and the user requests legal assistance, necessary information may be shared with SAMA Online Dispute Resolution and external lawyers for legal recovery support.
Data Storage & Retention
User data is stored on secure cloud infrastructure, which may include AWS, Google Cloud, or similar providers. CREGO takes reasonable technical and administrative measures to protect data from unauthorized access.
User data is retained while the user account remains active and for legal or compliance purposes related to financial transactions. Certain transaction records may be retained after account deletion where required by law.
Account Deletion
Users may request account deletion by contacting customer support. Personal data may be removed from active systems, while legally required transaction records may be retained for compliance.
Cookies and Website Technologies
The CREGO website may use cookies or similar technologies for essential platform functionality such as login sessions, security features, and service performance. Users may manage cookie settings through their browser preferences.
Data Security
CREGO implements industry-standard security practices, including encrypted data storage, secure servers, and restricted access to sensitive data. However, no system can guarantee absolute security.
Legal Compliance
CREGO may disclose user information if required by law enforcement authorities, court orders, or government regulations. Such disclosures will occur only when legally required.
Changes to Privacy Policy
CREGO may update this Privacy Policy from time to time. Users will be notified of significant changes through the platform. Continued use of CREGO services indicates acceptance of the updated policy.